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BidsStep Community
Frequently Asked Questions
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Absolutely. We work exclusively with original items from recognized suppliers and globally known brands. Every product is guaranteed authentic.
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Most likely, yes! The BidsStep ships to almost every country with trackable and secure delivery. Shipping costs and delivery times are calculated at checkout – no surprises.
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In most cases, no. If your country applies import duties or local taxes, we’ll guide you transparently through the entire process. Sublime stands for clear communication and full support.
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No worries. You have 14 days after delivery to request an exchange or return. Our support team will guide you through every step to ensure a smooth experience.